Outage in Twilio

SMS/MMS Delivery Delays and Voice Failures to T-Mobile Network in US

Resolved Minor
February 16, 2024 - Started 3 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We are experiencing SMS/MMS delivery delays when sending messages to T-Mobile Network in US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS Long Code, North America Twilio MMS Long Code, North America Twilio Voice, North America
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/16/2024 03:31PM

We are no longer experiencing MMS/SMS delivery delays when sending messages and voice failures to T-Mobile Network in US. This incident has been resolved.

MONITORING 3 months ago - at 02/16/2024 01:32PM

We are observing recovery in MMS/SMS delivery delays when sending messages and voice failures to T-Mobile Network in US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 3 months ago - at 02/16/2024 11:55AM

We continue to investigate SMS/MMS delivery delays when sending messages to T-Mobile Network in US. We have additionally observed Voice failures to T-Mobile Network in US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 3 months ago - at 02/16/2024 11:38AM

We continue to investigate SMS/MMS delivery delays when sending messages to T-Mobile Network in US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 3 months ago - at 02/16/2024 10:44AM

We are experiencing SMS/MMS delivery delays when sending messages to T-Mobile Network in US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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