Outage in Twilio

Call Failures to a Subset of Twilio Phone Numbers in Indonesia

Resolved Minor
April 20, 2024 - Started 14 days ago - Lasted about 7 hours
Official incident page

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Outage Details

We are observing call failures to a subset of Twilio phone numbers in Indonesia. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio Voice, APAC
Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 04/20/2024 07:40PM

The issue affecting calls to a subset of Twilio phone numbers in Indonesia has been resolved, and the service is functioning normally at this time.

MONITORING 13 days ago - at 04/20/2024 05:40PM

We have started seeing recovery for calls to a subset of Twilio phone numbers in Indonesia. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 13 days ago - at 04/20/2024 03:54PM

We continue to experience call failures to a subset of Twilio phone numbers in Indonesia. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 13 days ago - at 04/20/2024 01:54PM

We continue observing call failures to a subset of Twilio phone numbers in Indonesia. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 14 days ago - at 04/20/2024 12:53PM

We are observing call failures to a subset of Twilio phone numbers in Indonesia. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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