Outage in Udemy

Video Player reporting blank screen

Resolved Minor
August 31, 2022 - Started over 1 year ago - Lasted about 5 hours
Official incident page

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Outage Details

The video player feature on our site is currently experiencing issues where some users are reporting receiving a blank screen when viewing course videos - our engineering team is currently working to resolve it. In the meantime, we recommend attempting an alternative browser.
Latest Updates ( sorted recent to last )
IDENTIFIED over 1 year ago - at 08/31/2022 12:37PM

The video player feature on our site is currently experiencing issues where some users are reporting receiving a blank screen when viewing course videos.
Symptoms are being reported by users using Chrome Version 105. Our engineering team is continuing to work to resolve it.
In the meantime, we recommend attempting an alternative browser. Thank you for your patience.

INVESTIGATING over 1 year ago - at 08/31/2022 08:04AM

The video player feature on our site is currently experiencing issues where some users are reporting receiving a blank screen when viewing course videos - our engineering team is currently working to resolve it. In the meantime, we recommend attempting an alternative browser.

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