Outage in Ultimate AI
Zendesk Chat bots are not responding
Resolved Minor
January 23, 2023 - Started over 2 years ago
Official incident page
Official incident page
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Outage Details
We are currently investigating an issue where bots integrated with Zendesk Chat are not responding to end-users.
We will continue to update this page as we progress with our investigation.
Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 01/24/2023 02:17PM
The incident is resolved as of now.
MONITORING
over 2 years ago - at 01/24/2023 08:36AM
A fix has been Implemented and We continue to monitor the service.
IDENTIFIED
over 2 years ago - at 01/23/2023 11:04PM
The issue has been Identified and we are working on fix.
INVESTIGATING
over 2 years ago - at 01/23/2023 10:03PM
We are continuing to investigate the root cause.
INVESTIGATING
over 2 years ago - at 01/23/2023 10:01PM
The integration with Zendesk Chat is working as expected.
Our team is investigating the root cause.
INVESTIGATING
over 2 years ago - at 01/23/2023 09:54PM
We are currently investigating an issue where bots integrated with Zendesk Chat are not responding to end-users.
We will continue to update this page as we progress with our investigation.
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