Outage in Unlayer

Export API

Resolved Minor

August 04, 2022 - Started over 1 year ago - Lasted 5 days
Official incident page

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Outage Details

We have received reports of intermittent failures on our cloud export API. We are currently investigating this issue and trying to identify the root cause.

Components affected

Unlayer Export API

Latest Updates ( sorted recent to last )

MONITORING over 1 year ago - at 08/04/2022 10:07PM

We have deployed a potential fix. We are now going to be monitoring to see if the issue has been resolved.

IDENTIFIED over 1 year ago - at 08/04/2022 05:33PM

We have identified the issue to be memory related with the Chrome version on Lambda. Our engineers are exploring different options to fix the issue.

INVESTIGATING over 1 year ago - at 08/04/2022 04:38PM

We have received reports of intermittent failures on our cloud export API. We are currently investigating this issue and trying to identify the root cause.

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