Outage in Vanta

Issue with Jamf Pro Monitored Devices & Related Tests

Resolved Minor
April 12, 2024 - Started 20 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We have identified an issue where Jamf monitored devices are not appearing on the Computers page in Vanta. Jamf monitored devices are still available on the Inventory page. This is also causing tests related to the Jamf Pro integration to not appear on the Tests page. This is impacting all customers using Jamf Pro as an MDM integration. Our team is investigating the root cause and will provide an update as soon as possible.
Components affected
Vanta Web App
Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 04/12/2024 11:42PM

This incident has been resolved, and Jamf monitored devices should be functioning as expected.

INVESTIGATING 20 days ago - at 04/12/2024 10:08PM

We have identified an issue where Jamf monitored devices are not appearing on the Computers page in Vanta. Jamf monitored devices are still available on the Inventory page. This is also causing tests related to the Jamf Pro integration to not appear on the Tests page. This is impacting all customers using Jamf Pro as an MDM integration.

Our team is investigating the root cause and will provide an update as soon as possible.

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