Outage in Vanta

Erroneous changes to Employee assigned groups

Resolved Major
April 17, 2024 - Started 16 days ago - Lasted 3 days
Official incident page

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Outage Details

We have identified an issue resulting in a subset of employees changing groups, incorrectly assigning them new tasks. This has caused some tests to be inaccurately flagged as failing, and triggered emails to mistakenly send. Our team has identified the root cause and are currently working on a fix. We expect the impacted employees to retain their original groups once resolved. We apologise for any inconvenience, and we will continue to provide updates as they become available.
Components affected
Vanta Web App
Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 04/19/2024 09:22PM

This incident has been resolved, impacted employees have been returned to their original groups, erroneous tasks have been removed, and employee groups should be functioning as expected.

MONITORING 14 days ago - at 04/19/2024 02:06AM

Vanta engineers are continuing to verify the implemented fix and monitor results.
We will continue to provide updates as they become available.

MONITORING 15 days ago - at 04/17/2024 11:36PM

Vanta engineers have implemented a fix and are continuing to monitor results.
We will continue to provide updates as they become available.

IDENTIFIED 16 days ago - at 04/17/2024 12:36AM

We have identified an issue resulting in a subset of employees changing groups, incorrectly assigning them new tasks. This has caused some tests to be inaccurately flagged as failing, and triggered emails to mistakenly send.

Our team has identified the root cause and are currently working on a fix. We expect the impacted employees to retain their original groups once resolved.

We apologise for any inconvenience, and we will continue to provide updates as they become available.

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