Outage in VideoAsk
Responses are not appearing in creator inbox
Resolved Major
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Outage Details
Components affected
VideoAsk Website, Web App and videoasksLatest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented and we are monitoring the results. VideoAsk should start functioning normally in approximately 30 minutes. Responses and replies that were sent during the outage should appear in your inbox shortly.
We are currently investigating an issue where responses submitted by a respondent are not appearing in the creator's inbox. This outage is also impacting webhooks and email notifications.
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