VideoAsk Status
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VideoAsk status pageStats
0 incidents in the last 7 days
3 incidents in the last 30 days
Automatic Checks
Last check: 4 minutes ago
Last known issue: 9 days ago
Latest Incidents
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Resolved Video pipeline affected
We're investigating an issue causing a loss of functionality on part of the VideoAsk service. Currently, video transcoding is severely impaired and video/audio responses will be severely delayed coming in. Creation of new videoasks videos is also affected.
Resolved High latency on VideoAsk API
We've identified that our API has been taking longer than usual to respond and we're currently looking into the issue.
Resolved Elevated API Errors
We're experiencing an elevated level of API errors and are currently looking into the issue.
Resolved Videoasks down
Investigating an issue on the platform which is not allowing VideoAsks to be viewed
Resolved Video processing affected due to Amazon AWS outage
Currently investigating an issue affecting the API and webhooks
Resolved Live recording on VideoAsk down
We're investigating an issue with Live Recording on VideoAsk. We are switching all videoasks to use Uploaded Recording whilst we fix the issue.
Resolved VideoAsk Custom Domains failing
We are investigating an issue with custom domains on VideoAsk...
Resolved [Datadog] [Triggered] Videoask Elevated level of 5XX responses
@opsgenie-videoask `sum(last_5m):avg:aws.applicationelb.httpcode_target_5xx{env:videoask}.as_count() > 10` Metric value: 16.0 Priority : normal Last Updated : 2020-11-09 16:07:13 +0000
Resolved Platform down
We are currently investigating an issue affecting the entire platform. App and forms are currently down.
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