Outage in VideoAsk
Typeform login
Resolved MajorIncident Report
We are currently investigating an issue where some creators cannot log into their VideoAsk accounts via Typeform login.
Components affected
VideoAsk Website, Web App and videoasksNeed to monitor VideoAsk outages?
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 08/23/2023 08:29AM
This incident has been resolved.
IDENTIFIED
over 2 years ago - at 08/22/2023 08:40PM
The issue has been identified and a fix is being implemented.
In the meantime, you can use these workarounds to log into your VideoAsk account:
- Option #1: Log in using a private/Incognito window in your browser.
- Option #2: If you get stuck in an infinite login loop, open your browser's developer console. While you're stuck in the loop, clear your storage for the webpage. Here is a screenshot showing where to find this option in Chrome: https://drive.google.com/file/d/13oUiGTyY9yOARTI0POTqwtaaR89FcRt7/view?usp=sharing
INVESTIGATING
over 2 years ago - at 08/22/2023 08:21PM
We are currently investigating an issue where some creators cannot log into their VideoAsk accounts via Typeform login.
As a temporary workaround, you should be able to log into VideoAsk via Typeform from a private/Incognito window in your browser.
INVESTIGATING
over 2 years ago - at 08/22/2023 07:28PM
We are currently investigating an issue where some creators cannot log into their VideoAsk accounts via Typeform login.
Latest VideoAsk outages
Issue with 'Login with Typeform' option to access VideoAsk - over 1 year ago
Issue with with uploading & processing videos - over 1 year ago
Users can not log into VideoAsk - about 2 years ago
Responses are not appearing in creator inbox - over 2 years ago
Service distruption - over 2 years ago
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