Outage in VideoAsk

Responses are not appearing in creator inbox

Resolved Major
July 05, 2023 - Started almost 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating an issue where responses submitted by a respondent are not appearing in the creator's inbox. This outage is also impacting webhooks and email notifications.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 07/05/2023 11:04PM

This incident has been resolved.

MONITORING almost 2 years ago - at 07/05/2023 07:53PM

A fix has been implemented and we are monitoring the results. VideoAsk should start functioning normally in approximately 30 minutes. Responses and replies that were sent during the outage should appear in your inbox shortly.

INVESTIGATING almost 2 years ago - at 07/05/2023 06:44PM

We are currently investigating an issue where responses submitted by a respondent are not appearing in the creator's inbox. This outage is also impacting webhooks and email notifications.

Latest VideoAsk outages

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