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Outage in VideoAsk

Service distruption

Resolved Minor
June 30, 2023 - Started over 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

Our services are currently experiencing an interruption, and we are actively working to resolve the issue. We appreciate your patience and understanding during this time. Please check back for updates. Thank you for your continued support.
Components affected
VideoAsk Website, Web App and videoasks

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/30/2023 11:57AM

This incident has been resolved.

MONITORING over 2 years ago - at 06/30/2023 09:59AM

A fix has been implemented and we are monitoring the results. Apologies again for the inconvenience caused.

IDENTIFIED over 2 years ago - at 06/30/2023 09:36AM

The issue has been identified and a fix is being implemented. Thank you again for your patience & understanding.

INVESTIGATING over 2 years ago - at 06/30/2023 08:52AM

Our services are currently experiencing an interruption, and we are actively working to resolve the issue. We appreciate your patience and understanding during this time. Please check back for updates. Thank you for your continued support.

Latest VideoAsk outages

Issue with 'Login with Typeform' option to access VideoAsk - over 1 year ago
Issue with with uploading & processing videos - almost 2 years ago
Users can not log into VideoAsk - over 2 years ago
Typeform login - over 2 years ago
Responses are not appearing in creator inbox - over 2 years ago

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