Outage in VideoAsk

Issue with uploading, processing, and transcribing videos

Resolved Minor
June 13, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

Degraded performance with some Amazon Web Service (AWS) tools is causing issues with uploading, processing, and transcribing videos in VideoAsk. Updates on this incident can be viewed through AWS directly here: https://health.aws.amazon.com/health/status

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/13/2023 09:35PM

This incident has been resolved.

IDENTIFIED over 2 years ago - at 06/13/2023 07:48PM

Degraded performance with some Amazon Web Service (AWS) tools is causing issues with uploading, processing, and transcribing videos in VideoAsk. Updates on this incident can be viewed through AWS directly here: https://health.aws.amazon.com/health/status

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