Outage in Visma

Users and companies are not created in Visma Connect and Visma.net

Resolved Minor
May 04, 2022 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

Users and companies are not created in Visma Connect, Visma.net and all the other applications listed below. We are currently investigating this.
Components affected
Visma Provisioning Gateway - PG2 Visma .net ERP Visma CS - .net AutoInvoice Visma .net Time Visma .net Payslip Visma .net Employee Management Visma .net ERP API Visma Provisioning Gateway - PG3 Visma HRM Analytics Visma .net Absence Visma CS - .net AutoPay Visma Tripletex Visma .net ODP Visma CS - .net AutoReport Visma .net Payroll Visma CP - Connect Visma .net Expense Visma CP - Online Visma .net Payroll UI NL
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 05/04/2022 08:54AM

We have resumed processing of users and company configuration. We will keep monitoring to ensure high quality.

IDENTIFIED almost 2 years ago - at 05/04/2022 08:21AM

We will resume our processing of users and company configuration when the root cause has been fixed.

INVESTIGATING almost 2 years ago - at 05/04/2022 07:24AM

We have identified the cause of the incident. Due to sign in issues, users and companies are not created in Visma Connect, Visma.net and all the other applications listed below. We are currently investigating this

INVESTIGATING almost 2 years ago - at 05/04/2022 07:21AM

We have identified the cause of the incident and are currently working on finding a solution for this.

INVESTIGATING almost 2 years ago - at 05/04/2022 07:18AM

Users and companies are not created in Visma Connect, Visma.net and all the other applications listed below. We are currently investigating this.

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