Outage in Visma

Investigating an issue in Visma.net Expense

Resolved Major
December 07, 2022 - Started about 3 years ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating an issue in Visma.net Expense. We see some errors when trying to register a new expense claim. We are currently investigating, and will come back with more information shortly.

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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 12/07/2022 12:39PM

The issue is now resolved and the service is up and running as normal.

MONITORING about 3 years ago - at 12/07/2022 12:29PM

We are continuing to monitor for any further issues.

MONITORING about 3 years ago - at 12/07/2022 12:27PM

We are continuing to monitor for any further issues.

MONITORING about 3 years ago - at 12/07/2022 12:25PM

We are continuing to monitor for any further issues.

MONITORING about 3 years ago - at 12/07/2022 12:25PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 3 years ago - at 12/07/2022 11:42AM

We are continuing to work on a fix for this issue, and will continue to provide regular updates.

IDENTIFIED about 3 years ago - at 12/07/2022 11:00AM

We are continuing to work on a fix for this issue, and will continue to provide regular updates.

IDENTIFIED about 3 years ago - at 12/07/2022 10:09AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 3 years ago - at 12/07/2022 09:30AM

We have identified the cause of the incident and are currently working on finding a solution for this. Users will occasionally experience that the list of their historical expense claims fails to load in Visma.net Expense's home page, and the registration of new claims is also affected when the error is encountered.

We continue to work with the issue, and will report back shortly.

INVESTIGATING about 3 years ago - at 12/07/2022 09:06AM

We are continuing to investigate this issue.

INVESTIGATING about 3 years ago - at 12/07/2022 09:02AM

We are continuing to investigate this issue.

INVESTIGATING about 3 years ago - at 12/07/2022 09:00AM

We are currently investigating an issue in Visma.net Expense. We see some errors when trying to register a new expense claim. We are currently investigating, and will come back with more information shortly.

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