Outage in VitalSource

Investigating issues impacting login

Resolved Major
October 30, 2023 - Started 6 months ago - Lasted 35 minutes
Official incident page

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Outage Details

We are investigating an issue impacting Bookshelf, Acrobatiq and Store login.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/30/2023 08:40PM

This incident has been resolved.

MONITORING 6 months ago - at 10/30/2023 08:36PM

We are continuing to monitor for any further issues.

MONITORING 6 months ago - at 10/30/2023 08:36PM

Our systems are recovering but we are waiting on Cloudflare to declare that the incident is over.

IDENTIFIED 6 months ago - at 10/30/2023 08:21PM

We have identified the issue impacting login. It is due to a widespread Cloudflare availability issue impacting Cloudflare Pages and Cloudflare KV. More information can be found here: https://www.cloudflarestatus.com/

INVESTIGATING 6 months ago - at 10/30/2023 08:06PM

We are investigating an issue impacting Bookshelf, Acrobatiq and Store login.

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