Outage in VMware Workspace ONE

Workspace ONE Access: Delays For Audit Logs and Directory Sync Logs / United States (Partial Region)

Resolved Major
April 25, 2024 - Started 9 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Workspace ONE Access is investigating delays with audit logs and directory sync logs in the workspaceoneaccess.com domain. There may be limited or no service impact at this time. We will provide more information shortly. Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems. Please visit https://support.workspaceone.com if you need additional assistance.
Components affected
VMware Workspace ONE Workspace ONE Access - US3
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 04/25/2024 06:49AM

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support.
Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems.

INVESTIGATING 9 days ago - at 04/25/2024 05:33AM

Workspace ONE Access and Hub Services has completed actions to remediate the issues and confirm that the services are available.
Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.

INVESTIGATING 9 days ago - at 04/25/2024 05:07AM

Workspace ONE Access and Hub Services continues to experience issues.
Operations teams have identified the issue and are working to resolve it.

INVESTIGATING 9 days ago - at 04/25/2024 04:49AM

Workspace ONE Access is investigating delays with audit logs and directory sync logs in the workspaceoneaccess.com domain. There may be limited or no service impact at this time. We will provide more information shortly.

Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems. Please visit https://support.workspaceone.com if you need additional assistance.

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