Outage in Volterra

Delay in config propagation

Resolved Minor
April 02, 2024 - Started about 1 month ago - Lasted about 21 hours
Official incident page

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Outage Details

We have noticed our system have high config queue and it is impacting the config propagation. Customer has updated config on the console may not get propagated on time.
Components affected
Volterra Software Distribution
Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 04/03/2024 07:44AM

The F5 Distributed Cloud team validated and confirmed the config propagation issue is restored and no more errors are observed. All other services remain fully operational. This incident has been resolved.

MONITORING 30 days ago - at 04/02/2024 08:15PM

The hotfix deployment tasks has been completed for all Regional Edges (REs) clusters and the traffic is observed to be processing normally. Distributed Cloud team is closely monitoring to ensure Load Balancer propagation issues are fixed.

IDENTIFIED 30 days ago - at 04/02/2024 05:00PM

Distributed Cloud team continues their efforts to address the delaying in the config propagation issue. The team has completed the hotfix deployment to the Global Controller and continues updating the Regional Edges. The other services remain to be operational. The updated ETA is 20:00 UTC. More updates to follow.

IDENTIFIED 30 days ago - at 04/02/2024 01:46PM

Distributed Cloud customers are experiencing delays in config propagation when creating a new Load Balancer or modifying an existing one. All other services remain fully operational. F5 team continues working on Hotfix deployment activities, ETA 18:00 UTC. More updates to follow.

IDENTIFIED 30 days ago - at 04/02/2024 11:53AM

We have identified an issue on the Regional Edges and Global Controller. A hot fix will be implemented to resolve the issue.

IDENTIFIED about 1 month ago - at 04/02/2024 11:15AM

We have noticed our system have high config queue and it is impacting the config propagation. Customer has updated config on the console may not get propagated on time.

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