Outage in Vonage

Mexico SMS - degradation of Inbound SMS towards Long Virtual Numbers

Resolved Minor
July 09, 2022 - Started almost 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently observing Inbound SMS delivery degradation for messages sending towards a subset of our Mexico Long Virtual Numbers. You may experience failures or delays for Inbound SMS sending towards some of your subscribed Mexico Long Virtual numbers. We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.
Components affected
Vonage North America (US, Canada & Caribbean) traffic
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 07/09/2022 06:23AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING almost 2 years ago - at 07/09/2022 04:33AM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 07/09/2022 02:52AM

We are currently observing Inbound SMS delivery degradation for messages sending towards a subset of our Mexico Long Virtual Numbers. You may experience failures or delays for Inbound SMS sending towards some of your subscribed Mexico Long Virtual numbers.

We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

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