Outage in Vonage

USA SMS - Delivery Degradation affecting 10DLC traffic towards AT&T

Resolved Minor
May 01, 2024 - Started 15 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We have observed SMS delivery degradation impacting 10DLC traffic towards AT&T USA. You may expect missing or delayed outbound messages, missing or late delivery receipts. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 05/01/2024 11:47PM

This incident has been resolved.

MONITORING 15 days ago - at 05/01/2024 11:19PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 15 days ago - at 05/01/2024 10:21PM

We have observed SMS delivery degradation impacting 10DLC traffic towards AT&T USA. You may expect missing or delayed outbound messages, missing or late delivery receipts.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

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