Outage in Weave

Reports of failed outbound messaging due to a third party outage

Resolved Major
May 16, 2023 - Started 11 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Some customers have reported outbound messages failing with the following message: "Send Failed: Request failed - missing required parameter." Our third party provider has indicated they are experiencing issues. We are working with our third party, as well as internal resources to resolve as quickly as possible
Components affected
Weave SMS (texting) Service
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 05/16/2023 07:53PM

This incident has been resolved.

MONITORING 11 months ago - at 05/16/2023 04:09PM

Our third party provider has identified and resolved the concern.

INVESTIGATING 11 months ago - at 05/16/2023 03:55PM

Some customers have reported outbound messages failing with the following message: "Send Failed: Request failed - missing required parameter." Our third party provider has indicated they are experiencing issues. We are working with our third party, as well as internal resources to resolve as quickly as possible

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