Outage in Weave

Calls and Chats to Weave Support Unavailable

Resolved Minor
October 20, 2025 - Started 5 days ago - Lasted about 5 hours
Official incident page

Incident Report

Due to a third-party incident, calls and chats to Weave Support are temporarily unavailable. For assistance with technical or billing questions, please email us at support@getweave.com No components were marked as affected by this incident.

Need to monitor Weave outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 10/20/2025 08:02PM

This incident has been Resolved!

Weave support can now accept inbound Calls and chats!

INVESTIGATING 5 days ago - at 10/20/2025 03:19PM

We are continuing to investigate this issue. Visit www.weavehelp.com for assistance with Weave products.

INVESTIGATING 5 days ago - at 10/20/2025 03:04PM

Due to a third-party incident, calls and chats to Weave Support are temporarily unavailable. For assistance with technical or billing questions, please email us at support@getweave.com
No components were marked as affected by this incident.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook