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Outage in Weave

Inbound Calls to Weave Support

Resolved Minor
April 23, 2026 - Started 4 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Weave Support experienced extended wait times for inbound calls due to technical difficulties with their third-party routing provider. The issue affected customers trying to reach support services for approximately 1 hour. The incident was resolved after the technical difficulties with the routing provider were addressed.

Inbound calls to Weave Support may experience extended wait times due to technical difficulties with our third-party routing provider. We are working diligently to resolve the issue and appreciate your continued patience.

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 04/23/2026 03:25PM

This incident has been resolved.

INVESTIGATING 4 days ago - at 04/23/2026 02:28PM

Inbound calls to Weave Support may experience extended wait times due to technical difficulties with our third-party routing provider. We are working diligently to resolve the issue and appreciate your continued patience.

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