Weave experienced a Mastercard processing failure due to an issue with the card processing network that affected the Payments component for 3.5 hours. The incident was identified as a network-level problem outside of Weave's control rather than an issue with individual office networks. The payment processing issue has been resolved.
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This incident has been resolved.
The issue has been identified. We are working towards a resolution
We are currently investigating the reason for Mastercard's failure to process. Please note, this is an error related to the card processing network, not anything within your office network.
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