Outage in Weave
Unable to Answer Inbound Calls From Call Queues
Resolved MajorIncident Report
Summary AI Generated
Weave's phone service experienced a major incident where users were unable to answer inbound calls from call queues for 36 minutes. The issue affected the core phone functionality, preventing proper call handling through the queue system. The problem was resolved after engineers implemented a fix and monitored the service to ensure stability.
We are currently investigating this issue.
Components affected
Weave Phone ServiceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 05/05/2026 09:56PM
This incident has been resolved.
MONITORING
7 days ago - at 05/05/2026 09:37PM
A fix has been implemented and we are monitoring.
INVESTIGATING
7 days ago - at 05/05/2026 09:20PM
We are currently investigating this issue.
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