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Outage in Weave

Truelark Message Processing

Resolved Minor
April 16, 2026 - Started 5 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Weave experienced a Truelark message processing issue that prevented customer messages from being processed and delivered to offices. The incident also affected automated schedule reminders functionality. The issue was resolved after 2.2 hours of investigation and remediation.

We are currently investigating an issue with Truelark Message processing. During this time, you may notice that messages from customers to offices will not be processed.

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 04/16/2026 03:33PM

This incident has been resolved.

INVESTIGATING 5 days ago - at 04/16/2026 01:25PM

We are currently investigating an issue with Truelark Message processing. During this time, you may notice that messages from customers to offices will not be processed.

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