Outage in Weave

Patient Data, Call History, and Voicemail Data Not Populating

Resolved Minor
October 30, 2025 - Started about 1 month ago - Lasted about 4 hours
Official incident page

Incident Report

The issue has been identified, and a fix is being implemented.
Components affected
Weave Payments

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/30/2025 08:53PM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 10/30/2025 07:11PM

Patient lists are currently not loading in Weave. This does also affect creating a payment request for things like terminal payments and manual card entry. Online Bill Pay is currently still operational and patients can pay over those links. We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 10/30/2025 06:49PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 10/30/2025 05:55PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 10/30/2025 04:27PM

The issue has been identified, and a fix is being implemented.

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