Outage in WeGift

Trony IT orders are failing

Resolved Minor
March 31, 2023 - Started about 2 years ago - Lasted about 10 hours
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of Trony IT (TRONY-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
WeGift Gift Processing
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 03/31/2023 05:39PM

This incident has been resolved.

MONITORING about 2 years ago - at 03/31/2023 04:39PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 2 years ago - at 03/31/2023 08:05AM

We are currently investigating an issue causing some orders of Trony IT (TRONY-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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