Outage in WeGift

Sephora ES orders are failing

Resolved Minor
March 31, 2023 - Started over 2 years ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating an issue causing some orders of Sephora ES (SEPHO-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
WeGift Gift Processing

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/31/2023 03:42PM

This incident has been resolved.

MONITORING over 2 years ago - at 03/31/2023 02:42PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING over 2 years ago - at 03/31/2023 09:51AM

We are currently investigating an issue causing some orders of Sephora ES (SEPHO-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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