Outage in WJCT Public Media

WJCT Websites Are Currently Experiencing Technical Difficulties

Resolved Minor
December 07, 2023 - Started 5 months ago - Lasted 2 months

IsDown continuously monitors the WJCT Public Media status page and multiple sources to provide up-to-date information. Check back with us for the latest WJCT Public Media uptime status.

Outage Details

We are currently experiencing technical difficulties with wjct.org and jaxmusic.org. Our team is actively investigating the issue. We apologize for any inconvenience this may cause. Please note, wjctnews.org and jaxtoday.org are not affected and remain accessible. Thank you for your patience.
Latest Updates ( sorted recent to last )
INVESTIGATING 5 months ago - at 12/07/2023 02:51PM

We are currently experiencing technical difficulties with wjct.org and jaxmusic.org. Our team is actively investigating the issue. We apologize for any inconvenience this may cause. Please note, wjctnews.org and jaxtoday.org are not affected and remain accessible. Thank you for your patience.

INVESTIGATING 5 months ago - at 12/11/2023 03:46PM

We are currently working to fix the issue that caused a partial outage last week. During this time wjct.org and jaxmusic.org may go down completely. Thank you for your patience while we work to resolve this issue.

MONITORING 5 months ago - at 12/13/2023 01:41AM

We implemented a fix and are currently monitoring the result.

INVESTIGATING 4 months ago - at 12/28/2023 03:20PM

**Update** We're still investigating the technical difficulties with wjct.org and jaxmusic.org. The previous fix attempt didn't resolve the underlying issue, and we're working diligently to identify the cause and implement a solution. Thank you for your patience.

MONITORING 5 months ago - at 12/07/2023 01:51PM

We're making significant headway in addressing the performance issues on wjct.org and jaxmusic.org by pinpointing and tackling a challenging plugin, and our work is ongoing to ensure optimal site functionality. We apologize for the inconvenience this may have caused and sincerely appreciate your patience during this process.

INVESTIGATING 4 months ago - at 01/08/2024 03:50PM

During our recent maintenance to resolve website slowness, some features have become temporarily unavailable. We appreciate your patience as we work diligently to fix these issues.

INVESTIGATING 4 months ago - at 01/08/2024 08:55PM

In an unrelated turn of events, we're also currently facing a major outage on our wjct.org and jaxmusic.org websites due to issues with our hosting service, Pantheon. Our sites are completely down at the moment. Pantheon is working urgently to resolve this and we deeply appreciate your patience during this downtime.Updates from Pantheon will be posted on their status page at https://status.pantheon.io/incidents/8c68qjhqrq72

INVESTIGATING 4 months ago - at 01/08/2024 09:58PM

Pantheon has implemented a fix and is closely monitoring the results. As of now, wjct.org is operating as it was prior to this most recent difficulty. Our team is diligently working to restore all website features. Your continued patience is greatly appreciated.

INVESTIGATING 4 months ago - at 01/08/2024 11:11PM

We've resolved the issues with the broken features on the website. All functionalities are restored. Our team is now refocusing efforts on improving site speed. Thank you for your continued patience.

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