Outage in Xendit

Whatsapp service down

Resolved Minor
October 25, 2022 - Started 11 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We noticed that Whatsapp service is completely down. Impact to customers: CS unable to send WAG messages to customers. Customers will also not be able to send message to CS Whatsapp Business account. Impacted products: All notification products relying on Whatsapp will not work. Recommendation: Please reach out to Xendit via our Livechat or email us at help@xendit.co , incase of urgent issues. We apologise for any inconvenience caused.
Components affected
Xendit xenInvoice
Latest Updates ( sorted recent to last )
IDENTIFIED 11 months ago - at 10/25/2022 07:30AM

We noticed that Whatsapp service is completely down.

Impact to customers: CS unable to send WAG messages to customers. Customers will also not be able to send message to CS Whatsapp Business account.
Impacted products: All notification products relying on Whatsapp will not work.
Recommendation: Please reach out to Xendit via our Livechat or email us at help@xendit.co , incase of urgent issues.

We apologise for any inconvenience caused.

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