Outage in Xendit
Delayed Processing in PH Disbursements, Remittances and Withdrawals
Resolved Minor
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Outage Details
Dear Valued Customers,
We are detecting delayed disbursements to Philippines destinations.
Impact:
- All disbursements, withdrawals, and remittances with amount less than or equal to PHP 50,000 will be delayed until issue is resolved.
- No impact for transactions with amount more than PHP 50,000.
We are working with our partners to investigate the issue, and will share more details when we have one.
Please refrain from transacting with amounts less than or equal to 50k PHP in the meantime. There is no impact to transaction of more than 50k PHP.
We deeply apologize for the inconvenience and the sudden announcement.
If you need further assistance, please contact us at help@xendit.ph.
Thank you for your understanding and cooperation.
Components affected
Xendit AutowithdrawalLatest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 03/15/2023 08:46AM
The issue has been resolved.
Thank you for your understanding and cooperation.
MONITORING
over 2 years ago - at 03/15/2023 08:39AM
We have received a notice from our partner that the issue has been resolved. We will continue monitoring.
INVESTIGATING
over 2 years ago - at 03/15/2023 07:48AM
We are continuing to investigate this issue.
INVESTIGATING
over 2 years ago - at 03/15/2023 07:48AM
We are continuing to investigate this issue.
INVESTIGATING
over 2 years ago - at 03/15/2023 04:12AM
Dear Valued Customers,
We are detecting delayed disbursements to Philippines destinations.
Impact:
- All disbursements, withdrawals, and remittances with amount less than or equal to PHP 50,000 will be delayed until issue is resolved.
- No impact for transactions with amount more than PHP 50,000.
We are working with our partners to investigate the issue, and will share more details when we have one.
Please refrain from transacting with amounts less than or equal to 50k PHP in the meantime. There is no impact to transaction of more than 50k PHP.
We deeply apologize for the inconvenience and the sudden announcement.
If you need further assistance, please contact us at help@xendit.ph.
Thank you for your understanding and cooperation.
Latest Xendit outages
DIRECT_DEBIT BDO_ONLINE_BANKING Philippines Disruption - about 1 hour ago
Payouts Disruption in Philippines - about 3 hours ago
EWALLET DANA Indonesia Disruption - about 9 hours ago
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption - about 10 hours ago
Payouts Disruption in Indonesia - about 10 hours ago
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