Outage in Xendit
Disruption to Direct Debit UBP
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved.
We are monitoring the error rate and will keep you posted for any updates.
Our partner is still investigating the issue and therefore we will update you once we have more updates. Thanks
Dear Customers,
We are currently facing an issue with one of our bank partners on high error rates for direct debit UBP payments starting 2023-03-21 at 1:43 PM. We are raising this issue with our partner.
The impact to you is you would see 503 CHANNEL_UNAVAILABLE error for UBP direct debit while the issue persists.
We apologize for the inconvenience. If you need further assistance, please contact us at help@xendit.ph.
Thank you for your understanding and cooperation.
Regards,
Xendit
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