Outage in Xendit

PH Disruption for DP_ECPAY_LOAN

Resolved Major
March 24, 2023 - Started over 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

Dear customers, We have detected a disruption in DP_ECPAY_LOAN via GCash and subsequently raised it to our partner for resolution. Impact - API requests will still be accepted by Xendit - There would not be payment callbacks for payments via Gcash as the end users are not able to complete payments on the Gcash app - End-users won't be able to pay DP_ECPAY_LOAN via the Gcash app, but can still pay using PayMaya App. We will keep you posted with further updates. Regards, Xendit

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/24/2023 08:20AM

Dear customers

This issue has been resolved

INVESTIGATING over 2 years ago - at 03/24/2023 05:13AM

Dear customers,

We have detected a disruption in DP_ECPAY_LOAN via GCash and subsequently raised it to our partner for resolution.

Impact
- API requests will still be accepted by Xendit
- There would not be payment callbacks for payments via Gcash as the end users are not able to complete payments on the Gcash app
- End-users won't be able to pay DP_ECPAY_LOAN via the Gcash app, but can still pay using PayMaya App.

We will keep you posted with further updates.

Regards,
Xendit

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