Outage in Xendit

Disbursements disruption for Mandiri

Resolved Minor

March 24, 2023 - Started about 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

Dear customers We have identified a disruption in the disbursement of products starting 12:51 pm WIB today. You should expect to experience delays in confirming disbursement completion to Mandiri accounts until this issue is resolved. Impact: - Disbursements to Mandiri accounts with amounts from IDR 5,000 to 250,000,000 are not affected - Disbursements to Mandiri accounts with less than IDR 5,000 or more than IDR 250 million will be kept pending in our system until the issue is resolved - All other disbursements are not affected We are actively working with the partner team to determine a resolution for this issue. We will update you as soon as we have more information about this issue. Regards Xendit

Components affected

Xendit Autowithdrawal Xendit xenDisburse

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 03/24/2023 07:21AM

This incident has been resolved.

INVESTIGATING about 1 year ago - at 03/24/2023 06:33AM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 03/24/2023 06:32AM

Dear customers

We have identified a disruption in the disbursement of products starting 12:51 pm WIB today. You should expect to experience delays in confirming disbursement completion to Mandiri accounts until this issue is resolved.

Impact:
- Disbursements to Mandiri accounts with amounts from IDR 5,000 to 250,000,000 are not affected
- Disbursements to Mandiri accounts with less than IDR 5,000 or more than IDR 250 million will be kept pending in our system until the issue is resolved
- All other disbursements are not affected

We are actively working with the partner team to determine a resolution for this issue. We will update you as soon as we have more information about this issue.

Regards
Xendit

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