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This incident has been resolved.
We are continuing to investigate this issue.
We have identified a disruption in the disbursement of products starting 12:51 pm WIB today. You should expect to experience delays in confirming disbursement completion to Mandiri accounts until this issue is resolved.
- Disbursements to Mandiri accounts with amounts from IDR 5,000 to 250,000,000 are not affected
- Disbursements to Mandiri accounts with less than IDR 5,000 or more than IDR 250 million will be kept pending in our system until the issue is resolved
- All other disbursements are not affected
We are actively working with the partner team to determine a resolution for this issue. We will update you as soon as we have more information about this issue.
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