Outage in Xendit
Direct Debit UBP unavailable
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved.
We have detected issues with DIRECT DEBIT UBP Payment.
Entities affected: Xendit
Products affected: Direct Debit
Channels affected: UBP
Impact
End Users won’t be able to see UBP for Direct Debit when they pay
Timeline
Start time: 2023-06-07 10:58 AM (GMT+8)
End time: Ongoing
We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:
- Retry or try with other payment methods.
Sorry for the inconvenience caused,
Sincerely,
Xendit customer service
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