Outage in Xero Developer

High latency and error rate for some customers

Resolved Minor
September 05, 2023 - Started 8 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We're aware some customers are experiencing an elevated level of API errors and latency. Our technical team are investigating this as a matter of urgency.
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/05/2023 12:05PM

This incident has been resolved.

MONITORING 8 months ago - at 09/05/2023 11:40AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 8 months ago - at 09/05/2023 11:06AM

We are continuing to investigate this issue.

INVESTIGATING 8 months ago - at 09/05/2023 11:05AM

We're aware some customers are experiencing an elevated level of API errors and latency. Our technical team are investigating this as a matter of urgency.

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