Outage in xsolla

Multiple services issue

Resolved Major
November 06, 2023 - Started 6 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 11/06/2023 10:16AM

We can confirm that the issue is now resolved.

It affected the Pay Station, Store, and API services from 1:22 a.m. to 1:36 a.m. on November 6th.
We apologize for the impact and thank you for your patience.

MONITORING 6 months ago - at 11/06/2023 09:40AM

We've fixed the issue.
We'll monitor the services for the next 30 minutes to ensure stability and will post an update.

IDENTIFIED 6 months ago - at 11/06/2023 09:38AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 6 months ago - at 11/06/2023 09:31AM

We are continuing to investigate this issue.

INVESTIGATING 6 months ago - at 11/06/2023 09:28AM

We are currently investigating this issue.

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