Outage in Yotpo Loyalty & Referrals

Yotpo L&R Service interruption

Resolved Minor
September 27, 2021 - Started over 2 years ago - Lasted 6 months
Official incident page

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Outage Details

Overall Description of the issue and Affected Services: Creating a new Yotpo account and logging in to an existing one might not be possible due to a global AWS incident. Start Time: September 27, 2021 - 07:00 (UTC) Business Impact: Creating a new Yotpo account and logging in to an existing one might not be possible due to a global AWS incident. We are in communication with the AWS team and will update as soon as there is progress. We apologize for the inconvenience caused. If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case. The Yotpo Support Team
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 09/27/2021 10:15AM

Overall Description of the issue and Affected Services:
Creating a new Yotpo account and logging in to an existing one might not be possible due to a global AWS incident.

Start Time:
September 27, 2021 - 07:00 (UTC)

End Time:
September 27, 2021 - 11:05 (UTC)

The Yotpo L&R admin is back online and available for use. Our connection with AWS has been established and new Yotpo account creation and logging in to the existing account is back to normal.

We apologize for the inconvenience caused.
If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case.
The Yotpo Support Team

IDENTIFIED over 2 years ago - at 09/27/2021 09:00AM

Overall Description of the issue and Affected Services:
Creating a new Yotpo account and logging in to an existing one might not be possible due to a global AWS incident.

Start Time:
September 27, 2021 - 07:00 (UTC)

Business Impact:
Creating a new Yotpo account and logging in to an existing one might not be possible due to a global AWS incident. We are in communication with the AWS team and will update as soon as there is progress.

We apologize for the inconvenience caused.
If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case.
The Yotpo Support Team

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