Outage in Yousign

Degradation V3

Resolved Major
January 17, 2024 - Started 4 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Some customers may be experiencing an issue with our service. Our engineers are working to identify and resolve this as fast as possible. Advanced signature workflow encounter a problem linked to an issue on our identity verification provider side. We will update you again shortly here. If you have urgent questions, please contact our support team by sending an email to support@yousign.com.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/17/2024 11:52PM

This incident has been resolved.

IDENTIFIED 4 months ago - at 01/17/2024 10:40PM

Some customers may be experiencing an issue with our service. Our engineers are working to identify and resolve this as fast as possible.

Advanced signature workflow encounter a problem linked to an issue on our identity verification provider side.

We will update you again shortly here.

If you have urgent questions, please contact our support team by sending an email to support@yousign.com.

Latest Yousign outages

[Production + Sandbox] - V3 - APP + API - Email delivery issue - 3 days ago
[Production] - V2 + V3 - APP + API - Slowness on our platform (V2) & signature processing delays (V2 & V3) - 3 months ago
[Production] - V3 - APP + API - Errors and slowness on our App and API v3 - 3 months ago
[Production] - V2 - API - Slowness on our API V2 webhooks processing - 3 months ago
Degradation of Yousign v2 - 4 months ago

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