Is Yousign Down? Check the current Yousign status

Yousign is operational

Updated

Yousign not working for you?

Monitoring 8 Yousign services and regions

7 incidents in 2025

Current Yousign official ongoing incidents

No incidents reported in Yousign's status page

IsDown pulls data from Yousign's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Yousign issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Yousign problems

  • R

    Rik

    4 months ago

    404 error trying to access old or new designs. Inoperable. No support response. Are they defunct?

  • J

    Jan

    5 months ago

    I have been receiving a 404 error code whenever I try to open and edit or create a new project for the last two days.

  • T

    Tony

    5 months ago

    Can't login no response from support for 5 days now

  • C

    Chuck

    5 months ago

    403 Forbidden code is all I get when I go to log in to account

  • J

    Jean-Philippe

    about 1 year ago

    I can’t sign a document as I do not receive the SMS with the code

Yousign outage history

IsDown has tracked 145 incidents since started monitoring Yousign status in January 2021.

  • Mar 26 2025

    Since this morning, an error occurs when trying to activate a signature request with the API, in both Production and Sandbox environments. Our technical team identified that the issue occurs when the header ‘Content-type’: ‘application/json’ is gi... More details

  • Mar 20 2025

    8 days ago · lasted about 1 hour

    Some clients may experience a delay in accessing Yousign V2 and V3 (https://yousign.app). Our engineers are working to resolve this as fast as possible. We will update you again shortly here. If you have urgent questions, please contact our supp... More details

  • Mar 11 2025

    17 days ago · lasted about 1 hour

    Signature requests sent in sandbox are experiencing signing delays. Signature attempts are correctly generated, but remain in processing. As the incident is gradually resolved, signatures attempted will be applied, nonetheless with a delay. Our t... More details

  • Jan 2021 ...
    IsDown started monitoring Yousign status

    We've tracked and collected 145 incidents since started monitoring Yousign status

Sign up and check all outage history

Yousign outages in the last 30 days

Number of Incidents

4 issues

Last incident

2 days ago

Having problems with Yousign? What can you do?

  1. First, stay calm.

    • We know it's stressful when Yousign is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Yousign already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Yousign status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Yousign is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.
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Companies that monitor Yousign also follow the status of these services

Stay informed about Yousign status changes

IsDown offers an easy way to monitor Yousign with maximum flexibility

Major Outages Notifications

IsDown monitors Yousign for major outages. A major outage is when Yousign experiences a critical issue that severely affects one or more services/regions. When Yousign marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Yousign status page for minor outages. A minor outage is when Yousign experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Yousign status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Yousign publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Yousign and all their 8 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Yousign and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Yousign down today?

Yousign isn't down. You can check Yousign status and incident details on the top of the page. IsDown continuously monitors Yousign official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Yousign status?

Yousign is currently operational. You can check Yousign status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Yousign outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Yousign slow today?

Currently there's no report of Yousign being slow. Check on the top of the page if there are any reported problems by other users.

How are Yousign outages detected?

IsDown monitors the Yousign official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Yousign outage?

Yousign last outage was on March 26, 2025 with the title "[Production + Sandbox] - V3 - API - Error on signature request activation in the API"

Yousign not working for you? How do I know if Yousign is down?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How can I check Yousign status and outages?

Why use IsDown to monitor Yousign instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Yousign and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
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