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Outage in Zipwhip

Intermittent Delays towards T-Mobile Destinations

Resolved Minor
March 21, 2023 - Started almost 3 years ago - Lasted about 12 hours
Official incident page

Incident Report

Zipwhip engineers are currently investigating intermittent delays for toll-free messages towards T-Mobile destinations. Updates will be provided as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 03/22/2023 07:45AM

ZipWhip Operations has received confirmation from the Carrier that full redundancy has recovered. We are Resolving this Incident.

This issue may have affected latency for toll-free SMS and MMS messages to T-Mobile destinations.

Thanks for your patience while we confirmed Remediation.

MONITORING almost 3 years ago - at 03/22/2023 12:32AM

Zipwhip Operations is seeing Recovery of the latency issue towards T-Mobile.

This issue may have affected latency for toll-free SMS and MMS messages to T-Mobile destinations.

We will be Monitoring this for full remediation before Resolving this issue.

IDENTIFIED almost 3 years ago - at 03/21/2023 11:14PM

Zipwhip Operations is now observing further Latency issue towards T-Mobile.

This issue may be affecting delays for toll-free SMS and MMS messages to T-Mobile destinations.

We are currently reaching out to the Carrier for further investigation.

MONITORING almost 3 years ago - at 03/21/2023 09:20PM

Zipwhip Operations are has observed Improvement in this latency issue towards T-Mobile.

This issue may have affected toll-free SMS and MMS messages to T-Mobile destinations.

We will be Monitoring for full Resolution while awaiting an update from the Carrier.

INVESTIGATING almost 3 years ago - at 03/21/2023 07:46PM

Zipwhip engineers are currently investigating intermittent delays for toll-free messages towards T-Mobile destinations. Updates will be provided as more information becomes available.

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