Outage in Zuora

Taxation Connectors returning HTTP 500 Errors

Resolved Minor

April 11, 2023 - Started about 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We have observed a small percentage of tax calls failing intermittently for a subset of customers. Engineers are engaged on this issue with highest priority.

Components affected

Zuora Sandbox UI Zuora Sandbox UI Zuora Production API Zuora Central Sandbox Zuora Central Sandbox Zuora Central Sandbox Zuora Production UI Zuora Sandbox API Zuora Production API Zuora Sandbox UI Zuora Sandbox API Zuora Sandbox API Zuora Production UI Zuora Production API Zuora Production UI

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 04/11/2023 11:55AM

This incident has been resolved.

MONITORING about 1 year ago - at 04/11/2023 09:18AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 year ago - at 04/11/2023 08:43AM

We have observed a small percentage of tax calls failing intermittently for a subset of customers. Engineers are engaged on this issue with highest priority.

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