Outage in 100ms

Few users were getting disconnected from the session and couldn't rejoin in India region

Resolved Minor

May 07, 2024 - Started over 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

100ms Recordings 100ms Rooms (Conferencing system)

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 05/07/2024 11:50AM

This incident has been resolved.

MONITORING over 1 year ago - at 05/07/2024 10:28AM

Fix has been deployed, we are monitoring the results.

IDENTIFIED over 1 year ago - at 05/07/2024 10:19AM

Some media servers were being restarted. We have identified the fix and are deploying it.

INVESTIGATING over 1 year ago - at 05/07/2024 10:14AM

We are currently investigating this issue.

Latest 100ms outages

Recordings are not starting - 10 days ago

HLS streaming and recoring down in India region - over 1 year ago

Details for some EU cluster sessions are unavailable in the API and dashboard. - almost 2 years ago

India region is not working - almost 3 years ago

100ms token endpoint is not working in few cases - almost 3 years ago

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