Outage in 100ms

Few users were getting disconnected from the session and couldn't rejoin in India region

Resolved Minor

May 07, 2024 - Started 10 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating this issue.

Components affected

100ms Rooms (Conferencing system) 100ms Recordings

Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 05/07/2024 11:50AM

This incident has been resolved.

MONITORING 10 months ago - at 05/07/2024 10:28AM

Fix has been deployed, we are monitoring the results.

IDENTIFIED 10 months ago - at 05/07/2024 10:19AM

Some media servers were being restarted. We have identified the fix and are deploying it.

INVESTIGATING 10 months ago - at 05/07/2024 10:14AM

We are currently investigating this issue.

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