Outage in Green Cloud Technologies
11:11 Cloud - Connectivity Issues - All Regions
Resolved MinorIncident Report
We are aware of an issue impacting connectivity. 11:11 Engineers are engaged and working with the vendor to resolve the issue.
If you require urgent assistance, please use Account App, phone or chat to contact a member of your support team.
The next update will be provided as information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 05/20/2025 05:59PM
The issue has been resolved. Engineers will continue to monitor the infrastructure for stability and will close the issue when we feel the steps taken have cleared all symptoms. If you have any questions, please contact 11:11 Support.
IDENTIFIED
9 months ago - at 05/20/2025 02:06AM
We have worked with our vendor to resolve the issue, however, full recovery may take up to four hours. To restore connectivity sooner, customers may perform a graceful shutdown and restart of their affected devices.
11:11 engineers will be proactively working to restore managed customers.
If you require assistance, please contact a member of your support team.
IDENTIFIED
9 months ago - at 05/20/2025 01:48AM
We are continuing to work on a fix for this issue.
IDENTIFIED
9 months ago - at 05/20/2025 01:42AM
We are aware of an issue impacting connectivity. 11:11 Engineers are engaged and working with the vendor to resolve the issue.
If you require urgent assistance, please use Account App, phone or chat to contact a member of your support team.
The next update will be provided as information becomes available.
Latest Green Cloud Technologies outages
Virtual Server Restarts due to Compute Node failure - HOU - 2 months ago
Virtual Server Restarts due to Compute Node failure - ATL - 3 months ago
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Virtual Server Restarts due to Compute Node failure - 5 months ago
ATL - Virtual Server Restarts due to Compute Node failure - 6 months ago
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