Outage in 11x
Email and LinkedIn steps in the wrong order
Resolved Minor
July 31, 2026 - Started 3 days ago
- Lasted about 5 hours
Incident Report
We noticed some campaigns sent the steps were stored in the wrong order and we have Email pointing to LInkdedIn messages and the opposite too. They were also bad synced with SmartLead apparently.
We pushed already a possible fix to avoid that but we don't know yet the full impact and how to recover the bad sequences
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3 days ago - at 07/31/2026 12:27PM
We noticed some campaigns sent the steps were stored in the wrong order and we have Email pointing to LInkdedIn messages and the opposite too. They were also bad synced with SmartLead apparently.
We pushed already a possible fix to avoid that but we don't know yet the full impact and how to recover the bad sequences
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