Outage in 123 Reg

Professional Email Server Settings

Resolved Minor
December 12, 2025 - Started 21 days ago - Lasted 4 days
Official incident page

Incident Report

If you're experiencing connection issues with your email client, please update your settings to use SSL/TLS encryption. Correct Server Settings For POP Connections: Incoming Server (POP): pop.secureserver.net Port: 995 Encryption Method: SSL/TLS For IMAP Connections: Incoming Server (IMAP): imap.secureserver.net Port: 993 Encryption Method: SSL/TLS Outgoing Mail (SMTP): Server Name: smtpout.secureserver.net Port: 465 Encryption Method: SSL/TLS Need Help? For step-by-step instructions on configuring your email client, please visit: https://www.123-reg.co.uk/help/set-up-professional-email-on-my-phone-and-computer-32292

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Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 12/16/2025 12:20PM

This issue has been resolved.

INVESTIGATING 19 days ago - at 12/15/2025 02:27AM

If you're experiencing connection issues with your email client, please update your settings to use SSL/TLS encryption.
Correct Server Settings

For POP Connections:

Incoming Server (POP): pop.secureserver.net
Port: 995
Encryption Method: SSL/TLS


For IMAP Connections:

Incoming Server (IMAP): imap.secureserver.net
Port: 993
Encryption Method: SSL/TLS


Outgoing Mail (SMTP):

Server Name: smtpout.secureserver.net
Port: 465
Encryption Method: SSL/TLS

Need Help?

For step-by-step instructions on configuring your email client, please visit:
https://www.123-reg.co.uk/help/set-up-professional-email-on-my-phone-and-computer-32292

INVESTIGATING 21 days ago - at 12/12/2025 02:26PM

If you're experiencing connection issues with your email client, please update your settings to use SSL/TLS encryption.
Correct Server Settings

For POP Connections:

Incoming Server (POP): pop.secureserver.net
Port: 995
Encryption Method: SSL/TLS


For IMAP Connections:

Incoming Server (IMAP): imap.secureserver.net
Port: 993
Encryption Method: SSL/TLS


Outgoing Mail (SMTP):

Server Name: smtpout.secureserver.net
Port: 465
Encryption Method: SSL/TLS

Need Help?

For step-by-step instructions on configuring your email client, please visit:
https://www.123-reg.co.uk/help/set-up-professional-email-on-my-phone-and-computer-32292

Latest 123 Reg outages

Website Builder Degraded Websites - about 1 month ago
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123 Reg Chat System - 2 months ago
Login Pages Degraded - 2 months ago

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