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Outage in 123 Reg

Hosting - cPanel/WHM degraded.

Resolved Minor
April 28, 2026 - Started 18 days ago - Lasted about 21 hours
Official incident page

Incident Report

Due to a critical vulnerability identified by cPanel's developers, we have received guidance to disable access to certain cPanel features. To protect your website and account, we have temporarily disabled access to cPanel and WebHostManager (WHM) administrative interfaces, webmail, and webdisk. Your website will remain accessible. For more information see https://support.cpanel.net/hc/en-us/articles/40073787579671-Critical-Vulnerability-with-cPanel-WHM-Login-Authentication

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Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 04/29/2026 06:07PM

The cPanel patch has been successfully applied to supported and managed systems, and we have re-opened all cPanel and WHM services.

IDENTIFIED 18 days ago - at 04/29/2026 05:38AM

The patch has been successfully applied to shared web hosting and we have re-opened the appropriate services on shared web hosting.

INVESTIGATING 18 days ago - at 04/28/2026 09:59PM

We have received the appropriate patch from the vendor and are working to ensure it won't disrupt service to websites and other services. As soon as tests pass and we are confident in the patch and the patch has been successfully applied to shared
web hosting, we will re-open the appropriate services.

For VPS customers, please follow the guidance below to update to the latest version manually.

https://docs.cpanel.net/whm/cpanel/upgrade-to-latest-version/

INVESTIGATING 18 days ago - at 04/28/2026 09:41PM

Due to a critical vulnerability identified by cPanel's developers, we have received guidance to disable access to certain cPanel features. To protect your website and account, we have temporarily disabled access to cPanel and WebHostManager (WHM) administrative interfaces, webmail, and webdisk. Your website will remain accessible.

For more information see https://support.cpanel.net/hc/en-us/articles/40073787579671-Critical-Vulnerability-with-cPanel-WHM-Login-Authentication

Latest 123 Reg outages

Shopping Cart Degraded - 5 days ago
Domain Search Degraded - 11 days ago
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