Outage in 12Twenty

Site Outage (9/5)

Resolved Minor
September 05, 2023 - Started about 2 years ago - Lasted about 4 hours
Official incident page

Incident Report

Some users are reporting degraded performance while accessing the site. Our teams are actively investigating this issue.
Components affected
12Twenty Web Application

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/05/2023 08:28PM

We have resolved the degraded performance.

MONITORING about 2 years ago - at 09/05/2023 06:20PM

The team has implemented a fix and we are actively monitoring site performance.

IDENTIFIED about 2 years ago - at 09/05/2023 06:01PM

We have identified the source causing degraded performance. The team will be implementing a fix.

INVESTIGATING about 2 years ago - at 09/05/2023 05:42PM

Some users are reporting degraded performance while accessing the site. Our teams are actively investigating this issue.

Latest 12Twenty outages

Intermittent Page Load Delays - 8 months ago
Degraded Performance - 10 months ago
Issues Saving Updates to Student Profiles - 10 months ago
Email Delivery Issues - about 1 year ago
Site Loading Delays - about 1 year ago

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