Outage in 12Twenty

Degraded deliverability of emails, calendar sync and document packets

Resolved Major
August 02, 2024 - Started 10 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating reports of email deliverability issues
Components affected
12Twenty Email (SendGrid)
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 08/02/2024 05:54PM

A fix has been implemented and has been successful. Please note that your emails, calendar sync activities and document packets will still be delivered over the course of the day, and no data has been lost.

MONITORING 10 months ago - at 08/02/2024 04:45PM

A fix has been implemented and we are monitoring the results. Please note that your emails, calendar sync activities and document packets will still be delivered over the course of the day, and no data has been lost.

IDENTIFIED 10 months ago - at 08/02/2024 04:21PM

We are continuing to work on a fix for this issue.

IDENTIFIED 10 months ago - at 08/02/2024 04:21PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 10 months ago - at 08/02/2024 03:12PM

We are currently investigating reports of email deliverability issues

Latest 12Twenty outages

Degraded Performance - 4 months ago
Email Delivery Issues - 7 months ago
Site Loading Delays - 8 months ago

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